Subject to individual agreements with private costumers, and these terms and conditions apply to goods orders that a customer submits to Blumental Bayern GmbH email or online shop, their shipping and delivery, as well as other related services. The place of jurisdiction is Nürnberg.
Wholesale and bulk amounts are not subjected to this agreement.
Offer, conclusion of contract
All prices (for private costumers) in our online shop are retail prices including VAT. For the costumers who are interested in bulk amounts and for the business partners wholesale prices will be provided via email contact or phone call
All orders via our online-shop are limited to normal household quantities. If individual items ordered are not available, Blumental Bayern is entitled to deliver items of the same type that are comparable in terms of quality and price. Reasons that are not justifiable are, for example, an unpredictable, greatly increased demand, technical malfunctions or power failure, meanwhile recognized product defects, unexpected delivery of goods.
The goods are delivered to the specified delivery address. Unless otherwise known, the delivery address is the address given by the customer.
Minimum order value and delivery costs
The minimum order value for delivery by Blumental Bayern is 5.00 euros. We charge a flat fee of € 2.95 for each delivery, and delivery is free of charge for orders over € 60
Your cancellation rights
As a customer of Blumental Bayern GmbH you are entitled to withdraw from the contract within a period of two weeks without stating reasons by notifying us in writing (e.g. by letter, fax, e-mail). The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.
Your written notice of cancellation should be addressed to:
Blumental Bayern GmbH, Brendelstr. 10A, 90453 Nurnberg, Germany
Consequences of cancellation
In the event of a valid cancellation, both parties must return the received goods or payments as well as any derived benefits (e.g. interest). If you are unable to return all or part of the goods received or are only able to return them in impaired condition, you are obliged to compensate us for the loss of value. No compensation is payable if the impairment in condition is solely the result of inspection of the item e.g. as would be possible in a normal retail store. Otherwise, you can avoid having to compensate us for loss of value by not using the goods as if they were your own property and by refraining from doing anything that could diminish their value. Items that are capable of being sent by parcel post are to be returned to us at our risk. The costs of return delivery must be borne by you.
You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send off the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods
Payment refund obligations must be met within 14 days. This period shall begin for you upon dispatch of the goods back to us.
PayPal supports return costs. If you select PayPal as your payment method during checkout, PayPal will cover your return costs.
How can I get free return on PayPal?
- Pay with PayPal. Once you’re enrolled, your return shipping is covered.
- Change your mind. Send your purchase back to the seller.
- Make a claim. Log in to your PayPal account and send us your receipts and your claim form from your transaction’s details.
- Get your refund.
Sample of the return form